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April 13, 2023

Ryan Barone - The Importance of Listening to Your Customers

Ryan Barone - The Importance of Listening to Your Customers
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Why can there be value in recreating the wheel when first starting out in a new role? How is it that renting an apartment is a much harder and more involved process than people initially imagine? Why have independent landlords traditionally been a neglected customer base for technology companies? How can customer conversations uncover previously undiscovered revenue opportunities? What insights can be acquired by attending customer meetups during the early days of a startup? How can proptech companies build everything you need and nothing that you don't for their customers? What was the lightbulb moment that convinced this aspiring entrepreneur to leave his paying job and make the jump to start his own company? Why does the independent landlord space have such a surprisingly strong community? What are the benefits of live chat vs a ticketing system for early-stage companies?

Ryan Barone - CEO, CTO, and co-founder of RentRedi, joins Proptech Espresso to answer these questions and discuss how his first experience of trying to rent an apartment in New York City while an intern at Goldman Sachs planted the seed for a product idea that ultimately consumed him and led to the founding of RentRedi.

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